PEGA 8.8.3 Not Starting

General
, , , , , , ,
1

Hi All,

After upgrading from Pega 7.4 to Pega 8.8.3, we are not able bring up the JVM, getting bellow error while starting

Can some one help me please

Database: Oracle Oracle Database 19c Enterprise Edition Release 19.0.0.0.0
Driver: Oracle JDBC driver 12.1.0.2.0

PRBootstrap E com.pega.pegarules.internal.bootstrap.PRBootstrap Problem during method invocation (contextInitialized) java.lang.ExceptionInInitializerError at java.lang.J9VMInternals.ensureError(J9VMInternals.java:157)

2

@Prashanthks- Above information if very limited. You should share more info. However, it may be an issue with your database connectivity. Please check the connection string/credentials to your database. Also, make sure the DB user has all the grant to the rules and data schema.

3

@MayankJ2

DB Test connection is sucessfull, also we are able to see that below error, we have provided proper grants to the application ID.

[4/25/23 2:50:24:319 CDT] 000000a1 SystemOut O 2023-04-25 02:50:24,318 [ server.startup : 0] (.access.PageDatabaseMapperImpl) INFO - DeflateStreams is turned ON.
[4/25/23 2:50:24:422 CDT] 000000a1 SystemOut O 2023-04-25 02:50:24,421 [ server.startup : 0] (pboard.StorageStreamCommonImpl) INFO - engineCodeVersion: 08-08-03
[4/25/23 2:50:25:830 CDT] 0000008c PRBootstrap E com.pega.pegarules.internal.bootstrap.PRBootstrap Problem during method invocation (contextInitialized)
java.lang.ExceptionInInitializerError
at java.lang.J9VMInternals.ensureError(J9VMInternals.java:157)
at java.lang.J9VMInternals.recordInitializationFailure(J9VMInternals.java:146)
at com.pega.pegarules.data.internal.PRDataProviderImpl.isMultiTenantEnvironment(PRDataProviderImpl.java:1438)
at com.pega.pegarules.exec.internal.basic.SystemSettingsImpl$SystemSettingsInner.(SystemSettingsImpl.java:206)
at com.pega.pegarules.exec.internal.basic.SystemSettingsImpl.getInstance(SystemSettingsImpl.java:199)
at com.pega.pegarules.exec.internal.PRExecProviderImpl.getSystemSettings(PRExecProviderImpl.java:528)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageBase.(ClipboardPageBase.java:181)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageFactoryImpl$ClipboardPageImplFactory.newProduct(ClipboardPageFactoryImpl.java:110)
at com.pega.pegarules.priv.factory.AbstractObjectFactory.acquireNewProduct(AbstractObjectFactory.java:351)
at com.pega.pegarules.priv.factory.AbstractObjectFactory.acquireObject(AbstractObjectFactory.java:427)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageFactoryImpl$ClipboardPageImplFactory.acquire(ClipboardPageFactoryImpl.java:97)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageFactoryImpl.createClipboardPage(ClipboardPageFactoryImpl.java:308)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageFactoryImpl.acquire(ClipboardPageFactoryImpl.java:154)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageFactoryImpl$StaticHelper.acquire(ClipboardPageFa

4

@Prashanthks can you please mention how you have resolved the issue?

5

@Anoop Krishna

below artical helped me