Hi All,
One Scenario:- Suppose we have Parent Case and its child case is already created.
In parent case I updated in 50 properties. And I want whenever any user update these properties in Parent case, same values should be updated in child case.
Thanks In Advance.
Hi @AbhishekC1725,
Could you please go through below article,
Update Parent Case Properties in Child case
Thanks,
Ashok
@AbhishekC1725 you can use updatecase smart shape to update parent case from child. That’s the best approach. Please check below url.
Update parent case from child case
@Bhumireddy Thanks
@Anoop Krishna Thanks