Updating Data In Child Case Whenever Parent Case Updated.

Hi All,

One Scenario:- Suppose we have Parent Case and its child case is already created.

In parent case I updated in 50 properties. And I want whenever any user update these properties in Parent case, same values should be updated in child case.

Thanks In Advance.

Hi @AbhishekC1725,

Could you please go through below article,

Update Parent Case Properties in Child case

Thanks,

Ashok

@AbhishekC1725 you can use updatecase smart shape to update parent case from child. That’s the best approach. Please check below url.

Update parent case from child case

@Bhumireddy Thanks :blush:

@Anoop Krishna Thanks :blush: