Update case status from another case

General
,
1

Hello everyone!

I have a requirement to resolve some instances of case A from my another case B. In the B case I have a list of selected cases type A. I tried to create an activity which opens case A instances by handle and there I changed pyStatusWork property but changed were not applied. Another problem is that Open-Obj-By-Handle can’t be used in a loop, so I can’t open all instances of A type cases stored in my list.

Any suggestions as to how I can implement this?

Thanks in advance!

2

Hello,

I would call an Activity on your loop.

On this activity you will be able to Obj-Open-By-Handle and run closure procedure.

3

Thanks for your reply, Marc!

Could you please clarify what is the closing procedure? I mean in my scenario should I just set the value of pyStatusWork property or maybe there is some OOTB functions that automatically resolve cases?