Could someone share how Pega generating the Unique Identifier for each Work Type. I want to know the logic behind it. Any pointer to an article would also be helpful.
HI Vinoth,
GenerateID - This is the activity which is responsible for generating unique case id. Pega will be maintaining the case id instance details in Data-UniqueID table.
Case ID prefix will be playing major role while generating Case ID number. In Data-UniqueID table pyLastReservedID column pega will be maintaining the last case id (maximum number) which got generated inside system. While new case is getting created system will add +1 to the number which is currently available in pyLastReservedID column and it will assigned as a case id to the case.
From Pega V8.3, a new logic is implemented for Case ID creation to overcome the performance issues.
Here is the detailed post about it - Case ID generation mechanism | Support Center
Thanks for the response Gunasekaran.
Thanks for the response duraisankar