Unable to find Course mentioned in the article.

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1

Hi ,

We are Implementing a Custer service for financial service for one of the client. As I am going through the implementation guide. one of the prerequiste is mentioned to go through the course.

  • Basic functionality of the Pega Customer Service for Financial Services and Pega Collections. Enroll in the and course on the Pega Academy.

I tired to search in academy but could not find those. Would you please help me in finding those?

Thanks,

Kiran Boga

2

@Bogak1 Hi Kiran, it seems the implementation guide is a bit out-of-date, sorry. Those courses are no longer available.

Send a request to [email protected] so we can create a case to follow up on this issue for you.

3

@eddie.jm Thanks for the reply. Would you be able to suggest any article or a course available for collections with latest PEGA capabilities?

4

@Bogak1 We recommend starting with Customer Service Low-Code Developer | Pega Academy to learn how to configure Pega CS apps.

If your team wants/needs a deeper dive, follow that mission up with Customer Service Developer | Pega Academy. This mission covers how to customize a Pega CS app.