Unable to enter Profile

General
1

Hi Team,
Am unable to update my Profile in Personal & Job Information screen. When I enter the valid Phone Number and click on Save button, it gave a error message "Invalid Phone Number". Could you please guide on this.

2

Hi @GeetanjaliS17062110,

Country Code Field Mandatory, Please mention all required fields, and then click on Save.

Perosnal Details.jpg
Perosnal Details.jpg1042×670 41.6 KB

I hope this will help you,

Thanks,

Ashok

3

Hi @Bhumireddy,

I have filled all the required fields and gave 10 digit number. Please help on this

Error.png
Error.png1360×554 11.5 KB

4

Hi @GeetanjaliS17062110: Please see account related FAQ here. You can also raise a request to the relevant team from the same page regarding this issue.

Thanks.

5

Hi @GeetanjaliS17062110,

Could you please go through below FAQ? and Submit request by using the below link, Our team will help on this.

Pega Accounts support team

Pega - Sign In?

I hope this will help you,

Thanks,

Ashok