Trying to display cdh offers in CS

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Hi,

Greetings. I am trying to show Cdh offers in CS, I have enabled cdh within CS, real-time container, assisted agent channel, action and treatment is also implemented however when launching the interaction from CS portal, no call to CDH is being made, this I found by enabling tracer on D_NBAContainer. Is there any configuration that I may have missed? Are there any when rules that I need to change within CS? I am on Pega 24.1.

Regards,

Bharat

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@KOMARINA

Can you check the configurations mentioned in the below academy article :

Thank you

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@parav1 Hi, yes, i have done the changes. I am trying to use TopOffers from MapActionProperties

Regards,

Bharat