Routing Table Clarification

User Experience
1

We understand, Pega is maintaining routing table rule internally -which help to display the Portal, when we open a case via Sematic URL .

We have observed, whenever, we are updating a view in a landing page, pyRoutingTable rule is getting created in that branch.

We used to merge the entire branch in a RSV and move that to target env and thus the pyRoutingTable rule gets deployed to the target env .

Sometimes , we are observing , though the latest routing rule is present in that target env --still in application rule we got an error saying -"Please unlock ruleset to update routing table "( attached image) .When , we get this error -sometimes , we are observing the portals are not generated properly and sometimes there is no as such issue altogether. As part of the resolution -->We unlock the rsv and generate the routing table again in the traget env and then lock the ruleset back .

I need some guidance- Though , we move the routing table rule explicitly as part of code deployment, then why that error is coming? Are we missing anything or it is recommended to explicitly generate routing table after each code deployment ?

Routing Table Rule .png
Routing Table Rule .png1918×592 63.6 KB

2

@AVIKCEMK The routing table is a versioned rule and hence you’re not allowed to update it if the ruleset version is locked. So the issues you have are not connected to the routing table not being allowed to be updated. However, if you are deploying the routing table and still see issues, then I would suggest the following:

  • Double check that the routing table gets picked up in the product rule you are deploying.
  • Check that your constellation DSS instances have proper values, sometimes this can cause issues. Check also that they have the same value across environments.
  • Check that the application instance is included in the deployment.

If you still see issues, I would suggest to send an INC for it to have it checked out. You are not expected/required to regenerate the routing table in higher environments manually.