If after deployment one rule is not available like you are able to see it if you search but still its not working

General
1

If after deployment one rule is not available like you are able to see it if you search but still its not working,the rule is available as well and you have updated the application ruleset stack as well but still its not available,how to troubleshoot this

2

Hi @TanyaS58 ,

Try executing the Reassemble API from Admin Studio. After that, restart your Pega application server.

Sometimes, rule cache issues can cause this behavior, and reassembling the rules followed by a server restart helps resolve them.

I hope this will help you

Thanks,

Ashok

3

Hi @TanyaS58 ,

Please let us know if you still need any help

Try it and let us know if it works.

4

Since you have already confirmed that the ruleset is present in the Application definition, you can try revalidating and saving the Product file that contains these rules.

After that, if the rules are still not being picked up at runtime, you could also try restarting the environment, in case this is related to stale rule/cache information.

If the issue persists after the restart, I would then check Tracer/rule resolution to confirm which version of the rule is actually being picked at runtime.