Reopen case in 8.6.4

General
, , , ,
1

Hi,

may i know if 8.6.4 pega have reopen case

2

@WeiPingT Yes, it’s an activity called ‘Reopen’ (Work- class).

Usage:

Called when the user hits the 'Reopen' button on the Review screen of the resolved work object. 
This activity updates some properties on the work object , opens it, and starts the flow again.
3

@Michel Kraaij thanks for reply! is it the OOTB activity which I need to add it onto my UI?

4

@WeiPingT If you want to open it to your case UI, you might want to add it as a local action or case wide action by addressing the ‘pyReopen’ flow action. This flow action will call the appropriate activities.