Reassign cases between worklist and workqueue

User Experience
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1

Hi

I want the following basic things to be done in Constellation. I am not seeing any widgets or ootb options available. Can anyone please advise?

  1. Move a case from worklist to workqueue and vice versa

  2. Bulk move cases from worklist to workqueue and vice versa

  3. Reassign a case to different user

Thanks

Ganesh

2

@GaneshKumarC3200

Create a flow action to reuse the functionality of the out-of-the-box transfer assignment. Mark your flow action enabled for bulk action so that you can perform bulk actions from a Landing Page of that case using the List Template. Your RD joins with Work and Assign-Worklist/Workbasket.

3

@RameshSangiliThanks it works. Below link provides best explanation for what you have described