Bulk Actions on My Work Landing Page Constellation v24.1.4

User Experience
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Hi,

In Constellation, for the OOTB My Work landing page, there is a requirement to enable bulk actions for transferring assignments (not entire case). This is particularly relevant since the case lifecycle includes a stage with parallel assignments. For scenario with parallel assignments, the requirement is to transfer only selected assignments (e.g., 2 out of 3) rather than transferring all assignments associated with the case.

While the current approach appears to support case/stage level bulk transfer through case wide local actions (Bulk actions in Constellation - User Experience / Knowledge Share - Pega Forums), This approach will not meet the requirement, as the My Work landing page fetches assignment records from Assign-Worklist.

Any inputs will help.

Thanks

@MarcCheong @Kamil_Janeczek

2

As you rightly point out, bulk actions are only available for Cases.

Pega Docs, confirms the same https://docs.pega.com/bundle/platform/page/platform/case-management/transferring-assignment.html

Another article talking about implementation details Constellation Tips: Bulk Transfer Assignment , in the replies it also talks about how to target individual assignments but it still needs to you use the native bulk actions on cases.

I have not seen anyone solve this, so be keen on the communities experience. In my opinion, in order of preference:

  1. Wait for Infinity '26 - there are changes coming that should natively allow this at the assign- level
  2. Case level - Use a list view or insight, with the transfer action to transfer just these type of assignments
  3. Create a “bulk transfer” case - This would be a case that could reference your existing list view then execute the activity on all the assignments.
  4. Create a “bulk transfer” custom DX component - this would need to manage each individual assignment transfer, as there is no POST /assignments/bulk-actions in DX API right now. From what I can see, this is one of the things that '26 will introduce.

Would be curious on others experience here!