Queue Processor is not processing the items after restarting the server.

General
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1

I restarted one node in the production environment after that there is one queue processor that is not processing the items.

any reason and solution?

cases are not moved from scheduled items to ready-to-process.

2

@ahmeds11 please could you go through the available documentation for further troubleshooting?

Identify performance issues with queue processor and job scheduler activities

Queue processors not running

Troubleshooting background processing

Queue processor FAQ