Questions on delayed ADM learning

General
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Hi Team,

In Pega CDH 8.8 prediction studio I can see the settings in adaptive model to modify the response time out period and default outcome. Here is the settings -

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I think this setting is useful if we do not get customer response after certain time period and we want to train the model with a default negative outcome. Below are my questions -

  1. I can see that we can modify the response time out period at adaptive model level. If we want to set the response time out period for each action, how can we do it?

    Example of the scenario I want to implement -

    After sending out proposition ‘A’ by email/sms , we will wait for 4 days for the customer responses. If we do not get any customer response within this period, we would like to train the adaptive models with a default outcome =“No Response”.

    Similirly After sending out another proposition ‘B’ by email/sms , we will wait for 7 days for the customers to respond. If we do not get any customer response within this period for proposition B, we would like to train the adaptive model with a default outcome =“No Response”

    Is there any way to implement this kind of scenerio?

  2. After sending out a message let’s say the customer could not give response within the response time out period and Pega has trained the models with No Response negative outcome (by default). After that If customer give a positive response for that message, will pega consider that outcome for training the models?

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Point 1 - You can have a process flow defined for each action and have a wait shape defined. If response is not received after n number of days, flow moves out of wait shape and you can configure No response outcome for those actions.

The doubt i have is, model sets NoResponse after certain time we have defined. No sure how this NoResponse and NoResponse we set from action flow is different and how they are treated by model.

Point 2 - Model will not consider positive response once it is received after process response time.