We have a requirement to pre populate response template field and the actual template in pyBody of email composer.Please find below the screenshot.
We want to default “Response templates“ to a specific template name and populate the actual template in the below rich text editor.
We are able to use the extension data transform “GetEmailComposerMetadata“ to set the pyBody with the default template and it is visible in the rich text editor but the response templates field is not populated with default template name.
We have checked the ‘OutboundEmailComposer‘ index.jsx script to find out the property where we can set this but it is not present.
Is there a way to set the “Response templates“ field to a default value?