Pega Low-Code Extended showing incomplete

In Pega Academy, I have completed my Low-Code App Builder Extended course 100% and passed the test multiple times. However, it does not show that I have completed this course.

@MattS629 Hi Matt,

We apologize for the inconvenience. This is a known issue affecting some users.

We are working to resolve this issue as quickly as we can.

eddie

@jeremy.goldstein please can you take a look at the Academy FAQ pages?

Did you try to clear your browser cache and refresh?

If you are experiencing technical issues with a module quiz or mission test contact the Pega Academy support team.

@MarijeSchillern Yep have done all of that and using chrome. The FAQs are not helpful. I have watched the video step by step and have all green check marks.

@jeremy.goldstein

@MarijeSchillern Hi I have a new issue, my module quizzes are not loading.

@MarijeSchillern that worked thank you!

@MarijeSchillern Once the Designing a case life cycle challenge is confirmed completed.

Hi, I have completed the the designing a case cycle challenge in the business architecture course.

My instructions have all green check marks yet is says incomplete?

I have redone this exercise 3 times, I don’t know what the issue is?

@jeremy.goldstein

@jeremy.goldstein I have just been notified that the Pega Academy team have been made aware of an issue where completed challenges and mission exercises are not marked as Complete.

We are working to resolve the issue as soon as possible. We apologize for the inconvenience

@MarijeSchillern Thank you. Am I okay to proceed with the other exercises?

@jeremy.goldstein checking with our Academy team:

@eddie.jm could you confirm?

@eddie.jm Thank you, please let me know when you do

@eddie.jm Have you marked it completed?

@jeremy.goldstein please see the question Not possible to start module quiz question for possible causes.

This issue is usually caused by security settings on a corporate network or local computer, VPN, geo-locking, or proxy server issues.

If you need further help. please can you use the ‘Contact Us’ listed on the Module quizzes and Mission tests FAQs FAQ page?

@jeremy.goldstein I’m very glad to hear that .

Can you mark ‘Accept Solution’ to the reply which allowed you to get to the ‘Complete’ status final solution? That will close this thread and help out other users why may encounter the same problem in the future.

@jeremy.goldstein Hi Jeremy,

Yes - you can proceed with the other challenges. I will mark the challenge as completed for you.

@jeremy.goldstein Hey, clicky click :slight_smile:

I see Low-Code App Builder and Low-Code App Builder extended are marked as completed for you. This is good news. Again, we apologize for the inconvenience.

eddie