we are trying to configure knowledge buddy component in our application. but i see this component is only having rest connectors to fetch answers from the service.
Question: along with this component do we need to download any other application(which is having rest services component) or pega knowledge product?
would you please clarify this question here.
@satishk2 can you confirn that you have gone through the available documentation?
Knowledge Buddy implementations
KnowledgeBuddyGadget application component
Troubleshooting Knowledge Buddy
Knowledge Buddy with Pega Knowledge
Synchronizing and re-indexing Pega Knowledge articles
Also carry out a key word PSC search:
Pega Knowledge Buddy on a Trial (Lab) Environment
Error while using Pega Knowledge Buddy Gadget (Constellation - Community Edition)
Tanks for the reply @MarijeSchillern
I’ve gone through the links already then only i came to know that i need the Knowledge buddy application to work with Knowledge buddy widget component. I’ve tried creating application on the knowledge buddy application but we are unable find it in built on (might be it is for licenced customers only) please find the attached screen shot. kindly help with below questions.
Can we stand alone use the knowledge buddy widget to get the AI features?
if not along with widget can we get the knowledge buddy application for our POC perspective, or is it licenced only?
would you help in these questions please.
Thanks,
Satish.
@satishk2 Knowledge Buddy is for licensed clients only.
This is detailed in the PSC resources I provided earlier.
Please contact your Pega AE if you need to discuss licensing or POC’s.
@JamesCarstairs please can you arrange to have the ‘Pega Knowledge and Buddy Gadgets’ Marketplace page updated to include these prerequisites?
