If you’re expecting the users to review the information, then the conversation agent or agent may not be a good fit for your requirement. The whole purpose of conversation agent, will guide the user and automate to complete the assignment instead of manual review. If you’re expecting manual review, then the next assignment has to be routed to a differnt user or workqueue for the user to review and take actions.
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Sometimes the data is passed, but the case gets automatically submitted.
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Due to auto-submission, I am unable to view or verify the pre-filled case details.