As part of CLM 24.2 a new feature Regulatory buddy has been released.How to enable this feature?Is this same knowledge buddy or different?
Also it is mentioned there is a separate portal for configuration?
@MrudulaP7041 
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What is Regulatory Buddy?
Regulatory Buddy is indeed a new feature introduced in CLM 24.2 that leverages Pega GenAI capabilities. It’s designed specifically to help financial organizations provide on-demand contextual regulatory policy guidance. This feature is particularly valuable in areas with high turnover rates, where training analysts and ensuring efficient and accurate due diligence can be challenging.
Relationship to Knowledge Buddy
While Regulatory Buddy does integrate with and build upon the same underlying technology as Knowledge Buddy, they serve different purposes:
- Knowledge Buddy: A broader tool designed for accessing various knowledge articles across different domains.
- Regulatory Buddy: Specifically focused on regulatory guidance, using internal policies, guidelines, and local/global regulations as its knowledge base.
Both utilize Pega GenAI features, specifically Pega Knowledge Buddy™ and Pega Knowledge™, but they’re optimized for different use cases and contexts.
Enabling the Feature
The Regulatory Buddy feature can be enabled through configuration in CLM 24.2. Unfortunately, the exact step-by-step enabling process isn’t explicitly detailed in the current documentation. However, since it builds on the Knowledge Buddy technology, the enabling process likely involves similar components, such as:
- **** Ensuring you have access to Pega GenAI capabilities *****
- Configuring the necessary connections and settings
- Setting up the content sources for regulatory information
Configuration Portal
You’re correct that there is a separate portal for configuration. The documentation mentions a “business-friendly configuration portal” that allows users to:
- Add internal policies and guidelines
- Include local and global regulations
- Manage reference materials without relying on release cycles
This portal is designed to make it easier for business users to maintain and update the regulatory content that powers the Regulatory Buddy. Unfortunately, the specific URL or access method for this configuration portal isn’t provided in the current documentation.
One notable feature of Regulatory Buddy is its focus on accuracy - it’s designed to avoid “hallucinations” in the sensitive regulatory field, meaning it will not generate an answer if it cannot find appropriate information.
If you need more specific information about enabling this feature or accessing the configuration portal, I’d recommend reaching out to your Pega implementation team or log a ticket via MSP, as they might have more detailed documentation or guidance specific to your implementation.
References:
Updates to Pega CLM and KYC business pillars
Pega GenAI™ Frequently Asked Questions <----------------------------------