Operator Disablement Policy Per application

General
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1

Hi - I have multiple active applications production and I want to set different operator disablement policy based on application user has access to. Currently I can see Security Policy tab is application agonistic. Is it possible to set differently for different app ootb? Any easy customization option if not ootb? Please advise

2

Hi @MOHANRAJS7274 ,

As per my knowledge and analysis,

No - we cannot set the different operator disablement policy for different applications in OOTB way. Because this security policy is global and enforced by DisableDormanyOperator Agent.

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But there is way to do it customized way.

  1. Build a Job Scheduler that runs daily
  2. Query operators by access group, application, or custom attribute
  3. Apply your own disablement rules and logic - You can use decision table or any other business rules to decide on different application and rules that you want to enforce.
  4. Log actions for audit

This way you will have the control over your customization and tracking as well.

Just make sure to disable the agent just to make sure you are not conflicting with that logic.

Hope this helps

Thanks,

3

Thanks @SubodhRamteke Job scheduler is always an option. Thought it should be a generic requirement and pega should be supporting OOTB. Anyways thanks for your response.