Open Interaction portal and launch an new I case

General
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1

Hi,

Is it possible to launch the Interaction Portal, automatically create an I Case, and then open the newly created I Case?

2

Hi, Can you elaborate on what’s the starting point? Are you in a conversational agent? In another web page?

3

Hi, Do you mean to create a case just when the portal is launched?

also how does the portal should be launching via some other link or some thing else?

4

A link would be provided on the external application