Hi All,
We have a need to switch a users access group, default workgroup and skill via Okta login depending on how they log in. There is obviously Pre-authentication and Post-authentication activity points.
Is this possible and if so how do we do it using OOTB as much as possible?
Thanks
Craig
hi, by switching you mean overriding default values for access group? Or you want to create user basing on information in Okta ?
Hi Kamil,
They are existing users with one set of AG, WG and Skill but, we need to be able to switch their existing AG, WG and Skill to another set depending on how they login. It shouldn’t be permanent as in they have existing sets now and during login we change them to suit the app.
Hope that makes sense.
Cheers
Craig
I know it is possible with AG, I have done it some time ago. Not sure if this is possible with work groups and skills. I will let others comment.
Hi Kamil,
Could you please elaborate how we can change the AG while authenticating. We are using SAML SSO and in post authentication activity we are setting the AG (based on some conditions) on the Operator record pyAccessGroup property and saving it but it is still launching the old default AG portal. If we see the operator record it is showing the updated AG as the default one. But only when we log off and log in it is picking the AG we set.
Thanks,
Bhasker