Not Received Pega CSA certificate

I passed pega certifiction exam on 24 January 2023 with 82%. Its been 1 month now that I haven’t received passing certificate. When can I expect my certificate. Please inform me. Please find attached scorecard.

@PrachiteeS please go through the Pega Academy FAQ pages.

I have attached the PDF which informs you of your next course of action.

If you still need help, please reach out to [email protected]

verify-pega-certification.pdf (31.6 KB)

@MarijeSchillern Followed the process mentioned in the PDF. Still not able to see certificate in the profile. Kindly see in this issue. Thanks.

@PrachiteeS Hi Prachitee,

As noted in the Pega Academy FAQs, you must have an active Pega account. The email address associated with your Pearson VUE certification is in a MustConfirm status.

Follow the guidance in the FAQs for what to do if you have not confirmed the email address.

@eddie.jm I have updated E-mail ID in Personvue account same as that of Pega academy account.

Still certificate is not yet generated. Where can I see this “MustConfirm status” in profile. Also followed the process shared in the FAQ. Kindly guide me in this.

@PrachiteeS Hi Prachitee,

Have you checked your Pega account recently? I see the CSA certificate displayed as expected.