No pyStartCase flow in 8.5 case type

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1

Hi, I have created a new case type in 8.5 and found that Pega is creating a stage “Create” by default, this can edited but cannot be deleted. I also found that, “pyStartCase” is no longer present in 8.5.

I have a scenario to create case from an activity. What is the flow name to use if I want to create a case?

2

Hi Venkatesh, I see you found the answer at Flow pyStartCase does not exist in Pega 8.5 case type | Support Center

3

No, the answer wan’t given to create case from activity.

4

Hi Venkatesh,

I have tried creating new case from activity and it got created successfully. Below are the two approaches that I just tried.

  1. Activity NewFromFlow (Work-) with parameters InsClass as class to create case for and FlowType as Param.FlowType (which is blank). This will override pyWorkPage if your activity is running in pyWorkPage context

  2. Used Call createWorkPage with InsClass as class to create case for and workPage as a temporary page. This call will be followed by Call AddWork and then commit (as in image 2)

  3. Or if your activity is another work context and want to create a standalone case or child, from your activity, you can use Call startFlow > pass your custom flow name to flowType, flowName parameters. In the flow, add create case smart shape

Thanks.

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5

Hi Sai, Thanks for your reply.

I found Pega API activity pxCreateTopCase which takes class as parameter and creates case.