What if you could just talk to your Blueprint?
The Blueprint AI Assistant lets you design, refine, and interrogate your application through natural conversation. No forms, no menus — just describe what you need and it happens. It’s not a chatbot. It’s a design partner that knows your entire Blueprint context.
See It in Action
What you can ask it
The AI Assistant responds in the context of your specific Blueprint — its suggestions are always informed by your actual Case Types, data model, personas, and workflows.
Describe what you need in plain language — the assistant does the rest
What it can do
Build and restructure workflows
Add stages, steps, and alternate paths — or merge and reorganise existing ones — without rebuilding from scratch.
“Add a payment validation stage between Review and Approval, with a decision for failed payments routing to an exception path”
Create and configure reports
Ask for the reports your business needs directly on the Reports tab — the assistant creates them in the context of your Case Type.
“What reports would be most useful for the Operations Manager persona?”
Configure routing and SLAs
Set Route To personas and SLA thresholds for Assignment Steps through conversation.
“Route all Collect Information steps in this stage to the Tour Operator persona with a 2-hour SLA goal”
Give design advice
Ask strategic questions — it responds based on what’s actually in your Blueprint.
“Where would agentic AI best be used in this loan origination process?”
“How do I capture card details in this flow? What fields would I need?”
Update the Preview
Apply theme changes, adjust fonts and colours — see the results instantly in the live preview.
The result
The stage is added directly to the Case Lifecycle — no manual configuration needed
Context picker
You can select specific steps directly in the Blueprint UI before asking a question — the assistant uses your selection as context.
For example: select a group of steps and ask “Can any of these benefit from agentic processing?” — it analyses exactly what you’ve selected, not the whole Blueprint.
One important note
The quality of the output depends on the clarity of the prompt — always review what it generates.
The AI Assistant is a powerful accelerator, but it doesn’t replace human judgement. Use it to move fast, then validate with your stakeholders before sign-off.
What’s the most useful thing you’ve asked your AI Assistant so far? Share your best prompts below 