We have Job as Case type and Work Order is Child Case type of Job. We are having a landing page where we are displaying Work Order cases. We have Work Order Number (pyID) link on click of it is opening Work Order case. We also have Job ID column which we are fetching using join. Our expectation on…

Hi Gaurav, That is correct behavior for the default configuration. When you use the standard “Display as Link to Object” option, it automatically assumes you want to open the primary class instance of that row using the row’s key value. Because your primary list is built on the Work Order class, an…

I have checked using insights and it worked. I created an association with same class. But, you can create it with another class and verify.

I have done the same for another case, works fine :slight_smile:

Joined class work object is not opening on click of joined class ID

General

MarcCheong (Marc Cheong) July 2, 2026, 12:03pm 3

This article should help if you are looking at generating the URL yourself: Deep linking and Semantic URL

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Joined class work object is not opening on click of joined class ID

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