We have a requirement that we need to run an agent twice a day on specific timings 2:30 AM GMT(Batch1) and 2:30 PM GMT(Batch2).
So we have referred the agent activity in agent rule and kept recurring mode to run at 2:30 AM GMT. For second batch when we try to refer the same activity to keep recurring mode to run at 2:30 PM GMT, it is not allowing because we already referred the activity above.
That means, we cannot use the same activity twice in the same agent rule to run at different timings. So could you please let me know if there are any ideas to proceed on this.
Hi @KiranmaiK: System will not allow to use the same activity for 2 agent activities. You need to create wrapper activities for each. Another way is to parameterize the activity and pass parameters from agent. This will allow you to use the same activity.