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[JayachandraSiddipeta]

I saw the same error in one of the other post in forums, having hard time to find it.

Meanwhile, found this post which might help you

Error in Pega Insights with dual average value calculation

If we add two average values together to any insights the values are calculated incorrectly. Add interaction time to insights and configure it to display as average as part of measurement ( InteractionTime Final rule - decimal) Add focus time to insights and configure it to display as average as part of measurement (FocusTime OOTB rule - integer) Along dimensions add some value such as channel Output : The average values for interaction time and focus time is incorrect Expected Output : Th…

As part of debugging, you can do one thing. Keep removing the display fields from the insight one by one and see due to which field you are seeing this issue.

Meanwhile, i will get some more information

Regards

JC