Campaign Status is still showing as running but from the run details and Data flow batch instances page I can the status as completed.
JFI: for testing purpose I just ran it for single record.
@sindhujav4915 , if there are actions with wait shapes in them, the status of the campaign will be running until such time as all actions have expired all waits.
@Saleem_A only one action is processed as I ran it for single record and there is no wait shape with in action .
@sindhujav4915 , then I suggest you open a support incident to have more detailed review.
@Saleem_AYup opened one thank you
Could you reply with the support case ID so that we may track for you and connect this post with that ticket for the Support Engineer?
@sindhujav4915 I found your support incident via a search - INC-B39143
Please continue to work with our GCS engineers .
Once your issue is resolved by our GCS team, could we ask that you post and mark as ‘Accepted Solution’ the final outcome?
@SKashyap FailStuckRun is an OOTP activity don’t have to create it. just run the activity and give run ID .
I am not sure which version you are using but activity available in Pega mkt engine 08-07-01 .
@MarijeSchillern So the solution provided is to run FailStuckRun activity and pass the PR # as a parameter. this one is worked for my scenario
Reply has been moved here.
@sindhujav4915 I would appreciate if you can share the solution with me.