I have an interview question to route the leave approval case based on the Number of leaves, For greater than 3 days- Lead, greater than 5 days - Lead,Manager, greater than 10 days - Lead, Manager,HR Manager.
What is the solution?
I have an interview question to route the leave approval case based on the Number of leaves, For greater than 3 days- Lead, greater than 5 days - Lead,Manager, greater than 10 days - Lead, Manager,HR Manager.
What is the solution?
Hi @Satya K
in Pega, in routing option we have option called “Use Business Logic” and in the business logic we can configure those settings.
Please find the image attached.
Regards,
Chandra Kanth.
Hi @Satya K,
For that requirement we can use Authority matrix,
Select the “Cascading” option under the Approval flow type. Then, choose “Authority Matrix” under the “Approval based on” section. Next, create a decision table based on your requirements for leaves and approvers. Be sure to provide the values for the pagelist property and the approver properties. Following these steps should help you achieve your desired outcome.
Thank you