After upgrading our automation solution from version 19.1.125 to 22.1.28. We have observed an issue where, if any error has occurred in first run. Pega Robotic studio does not allow to rerun the Solution without closing and restarting the studio. After restarting for multiple times , the studio starts showing “Insufficient memory to continue the execution of the program” Error message. Post which we have to reboot / restart machine , in order to use studio. Could you please suggest a fix for same.
@AswathiK16587086 I believe you have a one-off issue specific to your project that needs to be looked at. I suggest you open a support request. Please post the INC here so we can look for any resolution.
1.Check for Errors and Logs:
In the top menu of Robot Studio, select Tools > Options.
In the Options pop-up window, go to the Runtime diagnostics tab.
Select Error to turn on logging specifically for errors in the Automation category.
Click the Done button to close the Options pop-up window.
Navigate to your project screen and open the relevant automation1.
2.Breakpoints and Match Rules:
Put a breakpoint in the timeout flow to test if controls are not getting created at runtime (which might lead to the timeout path).
Verify the match rules of the controls used in the WaitAll component to ensure they match in the object explorer2.
3.Robot Logs and Connectivity:
Check the robot logs to determine whether the robot lost connectivity or is unable to access an application.
Prevent any events that might disrupt an automation task in progress (e.g., untimely application shutdown or network disruptions).
Reprocess any incomplete automation tasks.
4.Support Request:
If the issue persists, consider opening a support request with Pega. They can provide specific assistance based on your project details.
Post the INC (support request number) in the relevant forum so that others can look for a resolution4.
Remember to provide as much context as possible when seeking help, including error messages, logs, and any relevant details about your project. Hopefully, one of these steps will help resolve the issue!