How to embed and display a PDF file attached to a case within the screen

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In my opinion, your URL looks correct and is working as expected since it opens in a new window. The issue seems to be with the Image component, as it doesn’t support rendering PDFs (only image types).

What you can try:

  • Use an iframe inside an HTML section to display the PDF inline

  • Or use a button/link to open it in a modal or new window if inline is not mandatory

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