How can I suppress modal pop up with optional processes

User Experience
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1

Hello,

A while ago I asked a question about how to suppress modal pop up with case wide flow actions (https://support.pega.com/question/how-can-i-suppress-modal-pop-case-wide-flow-actions). The provided solution worked.

This time, it is a similar but different question. I am now trying to launch optional process in a certain stage. I configured this from Case Type rule as below.

Optional Processes.png
Optional Processes.png1048×712 28.8 KB

Now, above setting enables user to launch an optional process from Actions > Add Work. However, the screen pops up as below.

Optional Processes pop up as modal.png
Optional Processes pop up as modal.png1296×754 94.7 KB

I don’t want the screen to pop up. I tried the solution (remove mdcTarget: actertiary row from pyWorkCommonActions Navigation rule), but it is not working. How can fix this issue?

Regards,

2

@CloeW938

Can you please try removing mdcTarget: actertiary row from WorkActionsAddWork Navigation rule as below? You need to do Save As OOTB rule from Theme-Cosmos ruleset. As per my experiment, you may have to place it to Work- class. When I placed it to MyCo-MyApp-Work-MyCase or MyCo-MyApp-Work class, it didn’t work.

Remove mdcTarget from WorkActionsAddWork.png
Remove mdcTarget from WorkActionsAddWork.png1445×834 76.7 KB

Thanks,

3

@KenshoTsuchihashi

Thanks, actually I found out this WorkActionsAddWork Navigation rule by myself, but I did Save As to our specialized class - MyCo-MyApp-Work-PurchaseRequest or MyCo-MyApp-Work class. However, this didn’t work. Now, I just tried saving to Work- class per you suggestion, and this approach worked. This is very strange! I don’t know why, but anyways I was able to resolve the issue. Thank you.

Regards,