Getting below error when trying to use a new adaptive model.

General
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1

Trying to score invalid model!. Model key has empty context values: {“configPartition”:{“partition”:{“pyClassName”:“SXM-Data-Customer-NBA”,“pyPurpose”:“OfferAdaptiveModel_GAPA_Upgrade”}},“modelPartition”:{“partition”:{“pyChannel”:“ContextNotDefinedError”,“pyDirection”:“ContextNotDefinedError”,“pyGroup”:“ContextNotDefinedError”,“pyIssue”:“ContextNotDefinedError”,“pyName”:“ContextNotDefinedError”}}}

This error is occurring only when we use the new model. When we substitute the old model from which the new model was copied, it works fine. Everything else is the same. Please let us know what is the issue.

Thanks.

2

@HansaS920

This might be a valid error message. Can you share some configuration details.

3

@MarcLasserre_GCS

Setting context.png
Setting context.png1857×372 23.1 KB

4

@MarcLasserre_GCS

settings.png
settings.png516×705 25.8 KB

5

@HansaS920 Hi, can you share the strategy that you are using this adaptive model? If any record passes ADM without any context empty this is the error it gives.

Thanks,

Anil

6

@recepanilaydemir , Please check the Strategy logic & ADM component inputs. Looks like context param passed as null/empty resulted ContextNotDefinedError.

Thanks,

Nanjundan Chinnasamy | PEGA Lead Decisioning Architect

7

@MarcLasserre_GCS above I have attached the images of the context and settings. for the predictors, the customer attributes were all populated.

This is exactly as another model rule from which this model rule was copied over. That is working if we swap out for this in the strategy.

Please let me know if you need any other info. Thanks.

8

Thanks everyone. I had the adaptive model in 3 paths in a strategy and it was giving this error. I added an additional model component before the 3 paths and that seems to fix the problem even though all 3 paths had all the contexts set which was thoroughly tested.