We are using Pega Infinity '23.1.3 version. When we launch a insight from Explore data using app studio it showing number of records as 5000+ but when launched from user or manager portal the number of records shown is 2000+. We also saw that even the records are not present as we wanted to confirm if we are missing any data as the count is showing “+” at the end.
Anyone has experience any such issues and have been able to resolve it ?
@sionimallik6 The difference in record counts when launching insights from Explore Data in App Studio versus the user or manager portal may be due to the system’s configuration settings. Specifically the maximum number of records that can be exported or displayed might be limited by the application settings such as the ‘pyExportMaxRecords’ setting. Additionally the report definition backing the Data Page used in Explore Data may also impose limits on the number of results returned. To resolve this you may need to check and adjust these settings accordingly.
This is a GenAI-powered tool. All generated answers require validation against the provided references.
Ask the Expert - Reporting: Explore Data and Insights with Meghan Atkins and Siddu Adusumalli
I hope you can enable DB trace in the Tracer and check the parameters in the query. This will help you to isolate if there any extra filters applied on App Studio vs User/Manager portal.
Thanks,
Ramesh