We have a DB template for outbound set to be finalized at the end of campaign run. We would like to use the same template for finalizing data coming from real-time event trigger as well.
Can we configure both “finalization at the end of campaign run” and “schedule” on the same DB template?
Hi @DeepnaK1
Yes, you can enable both these options on the File Template. The finalization triggered by the outbound run will result in a file with results from that run specifically. The scheduled finalization will result in a separate file with results from the Real-Time Event triggered Actions.
More information on File Template finalization can be found in this section of the user guide: Writing information to an external system
Thanks,
@ROHEA Thanks for your reply. We have configured it already and is working as expected.