Configuring correspondence

General
,
1

what are the 4 types of correspondence ?

ex:- 1. email 2.phone text

other two

2

@SarmilaS5474

a printed letter, a fax, an email, or a text message.

https://community.pega.com/sites/default/files/help_v85/procomhelpmain.htm#definitions/c/correspondence-type.htm#correspondence_type