Change Stage from second stage to first stage

General
, ,
1

Here i have requirement that change stage from second to first , with local action something like ''Re-assign" for this i have a location action in Flow action type (local action), In this flow action action-Tab, Post Processing configured activity Method is ‘pxChangeStage’ , in ChangetoStage given Stage name , clicked on CleanupProcess check box .

when i clicking on submit its throwing error “pyCreateStage (stage-name)” Ex : “pyCreateStage Submission”

Can anyone suggest me how can i complete this or any method to resolve this

2

@mudavath Hi, Use Utility shape in flow and Activity “pxChangeStage”, over there in ChangeToStage parameter give the Stage Name.

3

Hi @mudavath ,

from 8.5 version the first stage is created automatically and it is called “Initalization stage”

this is called only one and that too when you create a case and cannot be re initiated by change stage .

that’s the reason you see the error

4

@mudavath You could leave the create stage empty, the case is then persisted and you will have the possibility to return to the first stage after the create stage where properties are initialized. Also note that you can use / customize pyDefault that is used within the Create stage.

5

Hi @BasG0629 ,

you have tagged me mistakenly to this question. It was not my doubt.

please untag me . Hope you understand .

thanks

6

Hi @mudavath,

Create another stage next to first stage and call the process that you created in the first stage into this.

this will work.

7

@BasG0629 i have created many rules in first stage .. still is there any other approach for this