Bell Icon Notification not displaying any message.

User Experience
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1

Hi,

I am using pxNotify activity to send web-portal notification to an operator as per business condition. The Recipient Operator is able to see notification count on bell icon of the User portal. But on click of bell icon, no notification message is visible.

User Notification preferences are all selected.

Also, on clipboard, D_pyGetNotificationsCountForOperator.pxResultCount = 1

But still no notification message is visible.

If I trace Que-Processor, i.e. - pyProcessNotification, then I am getting below error at commit step:-

"

Cannot save instance of class Pega-Notification; it belongs to fully exposed table pegadata.pc_work_notification in database PegaDATA, but the instance has properties which do not correspond to columns: pyStatusWorkTimestamp

"

Please help me to resolve this.

2

Hi @VallabhGopalDas,

Could you please refer below article for details,

Thanks,

Ashok

3

Hi @Bhumireddy

Thanks for sharing the document. But this didnt help in any way to solve my issue.

Recipient Operator is seeing notification count on Bell Icon but there are no messages when he clicks on the Bell Icon.

I have also shared the commit error above.

Thanks

4

Hi @VallabhGopalDas,

Can you chekc below article,

5

Hi Bhumireddy

Thanks for your inputs.

Still no solution for the issue. However, when same code was deployed in another versions, its working fine.

So currently closing this discussion.

Thank you Pega Team.