Currently there is an existing Out-of-the-box (OOTB) Refresh button on My WorkList section to manually refresh the Cases after clicking on the My Worklist link. but the end users want to have functionality that auto refresh the cases on the click of My WorkList link.
(Note: I can ensure this functionality by setting SkipReload to false but the restriction is that I can’t use Run Script, I need some alternative approaches to achieve this.)
I tried but It’s also not working. However, I have found a solution by adding ‘Declare_pzRecentsCache.pxUpdateDateTime Changes’ refresh condition to the dynamic layout in pyWorkListWidgetGrids section. It is working fine.