Ask the Expert - What's New in My Pega Cloud

For this Ask the Expert Session, Supraja V is going to answer any and all of your questions about the new offerings in My Pega Cloud!

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Session dates: April 15 - April 26

Session opens to questions on April 15th!

Meet Your Expert, Supraja V:

Supraja is passionate about orchestrating innovative solutions that seamlessly blend user needs with cutting-edge technology, driving impactful experiences that redefine industry standards. She also possesses an extensive background in product evolution, support, development, customer success, and cloud operation management.

Message from Your Expert, Supraja V:

My Pega Cloud portal is a centralized hub for client self-service needs such as accessing the application logs, restarting environments, viewing ongoing and upcoming maintenance tasks, visualizing storage consumption, and accessing links to services like Deployment Manager and PDC.

I eagerly anticipate receiving your feedback on your experience with My Pega Cloud, as we are committed to enhancing its usability with more self-service capabilities and value to meet the exceptional needs of our users. I am also excited to address any questions you may have about My Pega Cloud portal.

@MarissaRogers

We are on Pega cloud and are in Pega 8.8, when can we expect search to be migrated to SRS from legacy search?

Do we as a client need to do something from application end as part of this migration?

@Rahul G

Hi Rahul,

Thank you for reaching out regarding the externalization of your search service.

The prerequisites for this task include ensuring that the Pega version is 8.7 or higher and migrating to a new network topology.

Here are a few documents that will aid in understanding the process and outlining client responsibilities.
https://docs.pega.com/bundle/keeping-current/page/keeping-current/kc/pcs-nat-migration-connectivity-infrastructure.html

https://docs.pega.com/bundle/platform-88/page/platform/deployment/externalization-of-services/externalize-search-in-your-deployment.html

It appears that the NAT migration is currently pending before initiating the SRS migration.

I’m happy to address any questions you have about My Pega Cloud, and I’m open to receiving feedback as well.

Thanks,

Hi,

Greetings. We are currently in process of evaluating options to deploy Pega in cloud (Google, AWS, Azure), is there any documentation which explains security of the cloud in these cloud providers. How can we secure resources other than using IAM/network policies and how the data is secured if deployed in Pega cloud vs private cloud.

Regards,

Bharat

Thank you @Supraja.V for being our expert and sharing what was new in My Pega Cloud!

Thank you to everyone who asked questions during this session.

Stay tuned for our next Ask the Expert!

Hi @KOMARINA ,

Thank you for reaching out to evaluate options to deploy Pega in the Cloud.

Below are the resources that will aid you in understanding how to deploy Pega in the cloud and ensure security.

All you need to know about Pega Trust Center | Pega

https://docs.pega.com/bundle/cloud-subscription-documentation/page/cloud/security-standards-pega-cloud-services.html

Platform Support Guide (pega.com)

Thank you