We are solutioning a marketing operations workflow for a CDH client where dozens of handoffs happen between business users, compliance, data science, and campaign execution teams. With Infinity '26 introducing more agentic orchestration capabilities, has anyone experimented with using agents to manage the coordination of work across marketing, legal, and other teams while keeping humans in control of approvals and compliance decisions? Curious what worked, what didn’t, and where you found the right balance between automation and oversight?
Related topics
| Conversation | Replies | Views | Activity | |
|---|---|---|---|---|
| Learn how to bring your bots into the future on Customer Service 26.1 with Agentic Messaging | 1 | 294 | September 12, 2026 | |
| marketing use case demo for product and campaign automation | 1 | 88 | October 7, 2024 | |
| Why workflow/case manager are THE control plane for AI Agents | 2 | 101 | May 12, 2026 | |
| Exclusive Webinar: Preview of Agentic Marketing | 0 | 131 | April 29, 2026 | |
| PEGA Gen AI Autopilot interactions control | 1 | 307 | December 16, 2024 |