Add Gen AI to my subscription

Hello,

I want to launch pega cloud instance to access Gen AI, but I am unable to do it. It is saying to reach out my pega account representative to add it to my subscription. Could you please me in accessing this.

@KavyaS41 Here is what I have found:

Enabling Pega GenAI in Pega Cloud

If you are a Pega Cloud client and you would like to add Pega GenAI capabilities to your subscription, reach out to your Pega account representative.

@shanp

Could you please me on how to reach out to my pega account representative to add Pega GenAI to my subscription and access it.

@Kavya S if you do not know who the Pega AE is for your company you can always contact the main switchboard

Please call 1-888-734-2669 to reach our Sales Team

Worldwide Offices

You can also use the form contact Sales and explain your issue.

Please see Gen AI case creation steps for details.

If you need further help, please raise a SR Cloud ticket via the MSP. They will assist you to update to Infinity 23 by opening a Cloud Change Ticket.