Getting error message like “DataBase-LockFailure-NotSupported”
@SatishNemala The error message “DataBase-LockFailure-NotSupported” typically occurs when there is a problem with database locking. This could be due to a variety of reasons such as a deadlock situation or transaction locks being requested in conflicting order. If you’re using custom code for these transactions, ensure that the order of the locks is exactly the same. If this is not using custom code, then check for a bug-fix on your version of Pega.
This is a GenAI-powered tool. All generated answers require validation against the provided references.
Case Status is displayed as “Error: Exception”. Why?
please log a support issue if you need further help. You can do this via the MSP. Please provide the INC id here to help us track it.