Webhook connectivity issues

Hi,

We are using Pega 8.8.1 version and we created a Service-Rest. I registered this service url on qTest as a webhook. But when we perform any action on qTest side then that event information is not coming to pega.

So do we need to do any configuration changes on pega side for webhook to make it work. Could you please clarify? Appreciate your help.

@HariPrasadT2193 Hi Pega support, Please provide the assistance. Thank you.

@HariPrasadT2193 Pega can support webhooks. If you have already created a Service REST and used that as a webhook URL in qTest, it should work. However, please ensure that the Service REST is correctly configured and that it is accessible from qTest. Also, check if the Service REST is correctly mapped to handle the incoming requests from qTest.

If you are still facing issues, you may need to debug the Service REST to see if it is being hit and if there are any errors in the request handling.

:warning: This is a GenAI-powered tool. All generated answers require validation against the provided references.

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If you believe the product is not working as documented please log a support issue on the MSP and let us know the INC id here so we can help track it.