We are facing error in pegarules log Timed out borrowing service requestor from requestor pool for service package: PegaMKTContainer, timeout set to 10000

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Hi Team,

Yesterday in our production environment 5 nodes were down,Below is the error
2024-06-11 09:07:09,858 [se-nio-7014-exec-116] (al.mgmt.RequestorPoolCommonsV2) ERROR pt1521yr.pt.sedc.internal.vodafone.com|198.19.35.254 - Timed out borrowing service requestor from requestor pool for service package: PegaMKTContainer, timeout set to 10000

2024-06-11 09:07:09,867 [se-nio-7014-exec-116] ( services.http.HTTPService) ERROR pt1521yr.pt.sedc.internal.vodafone.com|198.19.35.254 - Caught unexpected com.pega.pegarules.pub.PRRuntimeException, message=‘Problem obtaining requestor from ServiceRequestorPool’, stacktrace=com.pega.pegarules.pub.PRRuntimeException: Problem obtaining requestor from ServiceRequestorPool

Could you please suggest possible solution

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@ajithkumarb17134527

It seems like the service requestor pool for the service package ‘PegaMKTContainer’ is full. You can review the pool via System Management Application (SMA) and clear the pool if it becomes full by using the SMA > Administration > RequestorPools menu option.

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Timed out borrowing service requestor from requestor pool for service package

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