Track changes in Rich Text Editor available?

User Experience
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1

Hi,

We currently do use Pega 8.4.3.

Are there in this version or maybe newer versions of Pega possibilities for Track changes in the Rich Text Editor fields in Pega? ((like there are for example in Word?)

We are looking for the following information for Track changes:

  1. What was the Original text in the RTE field

  2. what part of the text got modified/deleted or added compared to the previous version of this field by for example by highlighting the text or using different colours

  3. who modified (name, date timestamp. )

Are there possibilities to do this? And if so how?

Thanks in advance for the reply.

Kind regards,

Hanneke

2

@Hannekev there is no OOTB functionality planned.

The closest thing that comes to mind is the Field Level Auditing functionality (Track changes in cases with improved field-level auditing (8.4) & Enabling field-level auditing ) .

See the Pega Academy explanation here.

I will leave other users to comment if they found a custom solution..

Feel free to log this as a product enhancement in order to have our UI SME’s comment on the Idea by logging it as an ‘Idea’ here.

3

@Hannekev There is no support from the platform RTE to track changes. CKEditor does have some custom plugins which can be used for this. Since these are the custom plugins and not used anywhere in the platform, Pega will not be able to support any issues with the plugins and will be upto the customer to integrate and maintain these plugins with the platform

Regards

Shahi Naquash

4

@NAQUS

Hi Shahi,

What do you mean by CKEditor? And where do I find the custom plugins to check if they can be useful to us?

Thanks for your reply.

Kind regards,

Hanneke

5

@Hannekev : CKEditor is the library behind the Rich text editor in the platform. CkEditor has support for a lot of plugins in their market place. Loopindex is a CkEditor plugin which can be used to track changes in RTE ( LoopIndex Track Changes | CKEditor.com ). The plugin can be integrated into the platform using the steps in the doc ( Pegasystems Documentation )

6

@NAQUS Looks promissing! Thanks :slight_smile: