Bobby
(Rao Akkala)
February 3, 2022, 12:48pm
1
@Bobby as explained previously in our moderator contact submission, providing a time-restricted FTP link will not solve your issue as your network settings could even prevent access to those locations.
I’m able to access the following links without any issue - these sites are external so the issue appears to be a problem at your end:
The tracer viewing tool helps users understand and debug Pega tracer files. To download the tool, click on the "release" link, scroll to the bottom, and download the tracerviewer zip file...
The tracer viewing tool helps users understand and debug Pega tracer files. To download the tool, click on the "release" link, scroll to the bottom, and download the tracerviewer zip file.
It sounds like you need to check your Firewall settings.
Please could you check with your IT team if anything can be done from your browser side to fix this?
Are you experiencing the "This Site Can't Be Reached" error? In this article, learn five ways to resolve this error.
Est. reading time: 8 minutes
http://net-informations.com/q/mis/reached.html
Bobby
(Rao Akkala)
February 4, 2022, 12:33pm
3
@MarijeSchillern Thank you for the quick response.
I am able to access the SFTP location from this link (https://collaborate.pega.com/question/trace-viewer-file-path-download ). Could you share the tracer file in that link if possible, as access to Github is restricted as shown in the atatchments.
@Bobby I have sent you a PM on the my.pega.com Messages portal.
Please find the FTP link and password there.
Bobby
(Rao Akkala)
February 7, 2022, 4:02am
5
@MarijeSchillern Thank you, I`m able to access that FTP link.
VittalS6
(Vittal Srimattirumala)
February 8, 2022, 6:38pm
6
@MarijeSchillern Can you please share the pega sftp link to me as well? I cannot download from other sources apart from Pega in my company’s machine.
@VittalS6 I have sent you a PM with the link.
APPARIR1
(Ratna Rajesh Appari)
March 14, 2022, 7:37pm
8
@MarijeSchillern We are in similar situation. Can you please share the sftp link.
@APPARIR1 I have sent you a PM.
@MarijeSchillern Looking for Tracker viewer. Can you please share the sftp link?
Thanks,
Nanjundan Chinnasamy
@Nanjundan Chinnasamy I have sent you a PM.
@MarijeSchillern : Can you please help me with the link details
@VENKATA_BHARGAVA
I have sent you a PM on the my.pega.com Messages portal.
Please find the FTP link and password there.