Steam service not running

General
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1

We are in pega 8.7.3 version. Stream service is not running and showing status of JOINING_FAILED with below error

RuntimeException: java.io.FileNotFoundException: /var/tmp/pega/PRPC-1.1.0.10/config/server.properties (No such file or directory)

In prconfig we have given below settings for kafka paths

<env name="dsm/services/stream/pyUnpackBasePath" value="/var/tmp/pega/PRPC"/>
<env name="dsm/services/stream/pyBaseLogPath" value="/var/tmp/pega/PRPC/kafka"/>

I believe when Pega is restarted it would unpack files to the unpackbasepath, but in this case its not doing.

Any suggestions on how to solve this issue. Because of this Search is not working.

Thanks

2

@AnandI0386 the first place to check is in our troubleshooting documentation.

Troubleshooting Kafka

Troubleshooting the Stream service

Deploying and operating stream service

Configuring External Kafka as a Stream service

If you find that you are not getting enough engagement from users on the forum I would suggest that you log this as a support incident on the MSP. Please provide the INC reference here if you decide to go down that route. It will help us track the issue to resolution.