Hi All,
I am trying to validate the campaign performance with GOS strategy vs Trigger startegy.
When I initiate a simulation (Distribution / Value finder) with Trigger strategy, it is completed successfully. However, with GOS strategy it fails with an error “when rule with the same name but none that applies to @baseclass”
How can we debug this? Also, to manually optimize GOS strategy which operator or access group should we use if we are using Revision management and ops manager?
@ChandanaK3005 To debug the error, you can use the Tracer tool to view the order in which the top-level strategy and its substrategies are processed in your application. This can give you insight about the correctness of the strategy configuration. As for the operator or access group to use for manual optimization of GOS, it is recommended to use the Pega change management tool, Pega 1:1 Operations Manager, to manage business changes. GOS natively supports Pega 1:1 Operations Manager’s standard business change management process. If you do not use Pega change management tools, you must propagate the changes manually, and then recompile GOS rules on the destination environment.
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Frequently asked questions about globally optimized strategies > How do I manage changes to GOS rules?
Troubleshooting strategy rules by using the Tracer tool